35 Years of Excellence -Always There.
12 Promises
To illustrate the commitment, we have to the people we support, we have developed a series of ‘promises’ which cover our aims and objectives.
We will discuss your background, needs and preferences with you and/or your family and draw up a personal care plan that suits your requirements and lifestyle. You will receive a visit from one of our experienced carers as often as required to provide the level of support you require, whether it be a few hours a week to full time care. You will receive a care plan book with details of your personal care plan, communication, cash handling sheets and Anchorage Cares complaints procedure.
Outline Of Our Promises
The following outlines how Anchorage Care look after you or your loved ones.
1-3
- Available to contact at all times
- Respect ethnic origin
- Respect gender
3-6
- Respect sexuality
- Respect social standing
- Respect age
6-9
- Respect religious beliefs
- Respect culture
- We will be honest at all times
9-12
- We will treat you with courtesy
- We will treat you with respect
- We will honor your dignity
1-3
- Available to contact at all times
- Respect ethnic origin
- Respect gender
3-6
- Respect sexuality
- Respect social standing
- Respect age
6-9
- Respect religious beliefs
- Respect culture
- We will be honest at all times
9-12
- We will treat you with courtesy
- We will treat you with respect
- We will honor your dignity